Privacy Policy

Last updated: October 2025

At Apexia Group Limited ("Apexia", "we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely.

1. Information We Collect

When you create an Apexia account or use our services, we may collect the following types of information:

Name
Email address
IP address
Device and browser information
Account activity and authentication data

2. How We Use Your Information

We use your personal data to:

Authenticate and secure access to Apexia services
Provide and manage your Apexia account
Offer customer support and respond to inquiries
Improve and maintain the performance and security of our systems

3. Data Sharing

We do not share, sell, or rent your personal data to any third parties. Your information is used solely within Apexia Group Limited and its directly operated services.

4. Data Storage and Security

All personal data is stored securely within the United Kingdom. We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or destruction.

5. Your Rights

Under UK and EU data protection laws, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent (where applicable)
Request restriction of processing or data portability

To exercise your rights, please contact us using the details below.

6. Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Apexia accounts are intended for users aged 16 and above. We do not knowingly collect data from children under 16. If you believe a child has provided us with personal data, please contact us immediately.

8. Contact Us

For privacy inquiries or data requests, please contact our Data Protection Officer at:
[email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or via email before taking effect.